I had the same problem with C3500, installing only the latest drive for XP will not work alone. You need to goto the web site and download and install the desktop manager for xp. I do not suggest you to follow the help file (for xp installation) that comes with the file and also available on the site. It is somehow complicated and I could not figure it out. I personally do not use desktop manager, and once tried to get rid of it hoping that xp would keep the drive itself after uninstalling. But no when you uninstll the manager you are uninstalling the printing drive as well. Hope this will help. Jason Tsang <
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wrote in message Goto
www.canon.com and get the latest drivers from there?